One connected customer workspace

The tools your team needs, without a forced bundle

Begin with the core CRM, then activate the communication, document, portal and payment features that fit your company.

One company administrator login is free. Paid users and optional add-ons are billed monthly.

Metisseo workspace

Features

  • Company-specific permissions
  • Responsive on desktop, tablet and mobile
  • Connected customer history
Feature directory

Follow the customer from first contact to ongoing service

Each area is connected to the same company and contact records, so information can move with the work rather than being copied between systems.

01

Companies and customer records

Keep the people, organisations and activity behind every relationship together.

Companies and contacts

Use a company as the main record and add every contact person, job role, status and note.

Complete customer timeline

See opportunities, tasks, appointments, quotes, invoices, documents and support in context.

Fast search and filters

Find records by name, category, status, source and other configured fields.

Custom lists

Control the categories, statuses, sources, roles and other values used by your team.

02

Sales, quotes and revenue

Move opportunities from first enquiry through proposal, acceptance, invoice and payment.

Visual sales pipelines

Create multiple pipelines with custom stages, colours, probabilities and won or lost outcomes.

Stage history

Record when opportunities move, who moved them and how long they stayed in each stage.

Quotes and proposals

Build itemised proposals with VAT, expiry dates, signatures, acceptance and optional deposits.

Invoices and payments

Create invoices, publish them to customers and connect Stripe for direct payment.

03

Tasks, appointments and customer service

Plan team activity, accept bookings and keep customer issues moving.

Tasks and calendars

Assign work, priorities and due dates using a calendar or searchable list.

Appointments and booking links

Create appointments internally or publish branded booking links with live availability.

Support tickets

Track priority, status, ownership, customer replies and internal notes.

Secure documents

Upload internal or customer-visible files with categories, validation and company-wide search.

04

Automation and communication

Reduce repetitive follow-up while keeping communication connected to the CRM record.

Workflow automation

Trigger tasks, assignments, emails and field changes when CRM events occur.

Sales sequences

Schedule timed follow-up and stop sequences automatically when outcomes are reached.

Email templates and merge fields

Build formatted messages and insert customer, company, user, quote or appointment details.

Company email delivery

Use your own tested SMTP account or activate Metisseo-managed customer email.

05

Administration, branding and insight

Configure how the CRM works, control access and understand performance.

Roles and permissions

Choose exactly what each user can access and restrict records to owned or assigned work.

Company branding

Add your logo, colours, login message and an approved custom workspace domain.

Reports and charts

Review pipeline, quote, invoice, customer, task, appointment, support and email activity.

Contextual help

Use page-specific guidance and the built-in support area when your team needs assistance.

Questions

Frequently asked questions

Is the first Metisseo login free?

Yes. Each company receives one designated company administrator login free of charge. Paid users are added only when more team members need access.

Can we choose only the add-ons we need?

Yes. Document storage, the customer portal, customer payments and managed customer email are optional. Activate the features that create value for your company.

Does Metisseo work on mobile devices?

Metisseo is designed for desktop, tablet and mobile browsers. Access still depends on the permissions assigned to each user.

Can Metisseo use our branding?

Yes. Companies can add their logo and colours, customise customer-facing areas and request an approved custom domain.

Start with the core CRM

Create your free Metisseo company account

Set up one free company administrator, then add users and optional services only when they are needed.