Secure customer self-service

Give customers access to the right records

Publish selected CRM information through a branded customer portal while keeping internal records and administration private.

One company administrator login is free. Paid users and optional add-ons are billed monthly.

Metisseo workspace

Customer Portal

  • Company-specific permissions
  • Responsive on desktop, tablet and mobile
  • Connected customer history
What it includes

Features connected to the same CRM record

  • Secure customer activation and login controls
  • Published quotes and invoices
  • Customer-visible documents
  • Appointments and booking information
  • Company branding and custom domain options

Metisseo

How it fits together

A clear workflow from record to outcome

1

Activate

Create customer access from the company record.

2

Publish

Choose the records and documents the customer can see.

3

Respond

Let customers accept, pay, upload or reply where enabled.

4

Control

Keep internal notes and private records inside the workspace.

Questions

Frequently asked questions

Is the portal included automatically?

The customer portal is an optional £10 ex VAT per company per month add-on.

Can customers see internal notes?

No. Only records explicitly designed and marked for customer visibility should be published.

Can the portal use our branding?

Yes. It can use company branding and, subject to approval and setup, a custom domain.

Start with the core CRM

Create your free Metisseo company account

Set up one free company administrator, then add users and optional services only when they are needed.