Help where the work happens

Guidance for administrators, users and customer service teams

Metisseo places help alongside the relevant page and keeps customer support records connected to company accounts.

One company administrator login is free. Paid users and optional add-ons are billed monthly.

Metisseo workspace

Support

  • Company-specific permissions
  • Responsive on desktop, tablet and mobile
  • Connected customer history

Contextual page help

Open relevant guidance from the Guide tab or page-level help button without leaving the current workflow.

  • Page-specific explanations
  • AJAX help panels
  • Shared user guide

Customer support tickets

Manage priority, status, owner, customer replies and internal notes across all companies or within one company record.

  • Overdue response highlighting
  • Customer and internal communication
  • Assigned responsibility

Company administration

Use grouped settings to configure branding, users, permissions, lists, email and optional features.

  • Searchable setting cards
  • Clear activation status
  • Company-specific controls

Contact Metisseo

Use the marketing-site enquiry form for account, pricing or demonstration questions.

  • Telephone and email contact
  • Secure website form
Questions

Frequently asked questions

Where is the user guide?

The workspace includes a Guide area and contextual help on supported pages.

How do we ask a pricing question?

Use the contact page or call Metisseo on 01253 530176.

Start with the core CRM

Create your free Metisseo company account

Set up one free company administrator, then add users and optional services only when they are needed.