Common Metisseo questions

Straight answers about accounts, pricing and features

Review the most common questions about starting, configuring and expanding a Metisseo company workspace.

One company administrator login is free. Paid users and optional add-ons are billed monthly.

Metisseo workspace

FAQs

  • Company-specific permissions
  • Responsive on desktop, tablet and mobile
  • Connected customer history
Questions

Frequently asked questions

Is the first Metisseo login free?

Yes. Each company receives one designated company administrator login free of charge. Paid users are added only when more team members need access.

Can we choose only the add-ons we need?

Yes. Document storage, the customer portal, customer payments and managed customer email are optional. Activate the features that create value for your company.

Does Metisseo work on mobile devices?

Metisseo is designed for desktop, tablet and mobile browsers. Access still depends on the permissions assigned to each user.

Can Metisseo use our branding?

Yes. Companies can add their logo and colours, customise customer-facing areas and request an approved custom domain.

How are monthly charges grouped?

Additional users and active add-ons are shown as separate lines and grouped into one Metisseo invoice at the end of the billing period.

Can customers pay invoices online?

Yes, when the customer payments add-on is active and the company has connected its Stripe account.

Can Metisseo send branded customer emails?

Yes. Use a tested company SMTP account or activate managed customer email, then configure the relevant templates and company reply address.

Can customer records include documents and support?

Yes. Documents and support tickets can be linked to the company record, with customer visibility controlled separately.

Does Metisseo replace accounting software?

Metisseo manages CRM quotes, invoices and payment links. Companies should still use the accounting and statutory record-keeping processes appropriate to their business.

Start with the core CRM

Create your free Metisseo company account

Set up one free company administrator, then add users and optional services only when they are needed.